With technology enabling mobile workflows and better efficiency in today’s workplaces, it seems like a no-brainer that technology should also help workers communicate in real time—no matter where they are inside or outside the four walls.
Thankfully, Zebra Technologies makes this possible with Workforce Connect, the easy way to unify all your voice and data communications into one multi-functional mobile computer.
Workforce Connect allows workers to use one device for enterprise-class voice, data, and texting. Workers can access information from business-critical apps, make calls, instantly reach co-workers, and manage work remotely with push-to-talk and text messaging.
Workforce Connect is also easy to deploy and easy to use, with enterprise customization, your choice of modules, and simple connectivity through cloud-based services and wireless networks.
The end result is seamless real-time communications and connectivity for your workers through a single mobile computer that streamlines workflows while eliminating the need for separate radios or devices.
The Workforce Connect Software Family
Zebra’s Workforce Connect includes an entire family of modules, and you can pick and choose the capabilities that fit your specific business needs.
Workforce Connect Voice is a cost-effective alternative to PBX handsets. It eliminates desk phone dependency and delivers voice features to the same mobile computers your workforce uses to access your business applications. Your workers can stay connected while no longer being tied to a desk for voice calls, allowing you to get more value out of your PBX and mobile computers.
Users can see and graphically manage up to six different extensions on select PBX integrations, with real-time visual alerts that present the identity of incoming PTT callers and notifications of missed calls.
Workforce Connect PTT Pro is an ideal solution when your workers need to communicate, collaborate, and get answers in real time—no matter where they’re located. Workforce Connect PTT Pro allows users to reach any worker via robust one-to-one, site-to-site, and group push-to-talk and texting services over cellular and Wi-Fi networks.
It’s compatible with select Zebra and consumer mobile devices, making it easy to connect your entire workforce with a constant, secure push-to-talk voice and messaging platform.
Workforce Connect Enterprise Messaging is included in Workforce Connect PTT Pro and allows workers to send texts and share images over any Wi-Fi or cellular network, enabling additional communication options for greater efficiency or when voice is not an option. It can be configured for a small team or to support thousands of workers around the world.
It’s also a major upgrade in privacy and security over standard text messaging services, with enterprise-class security to protect your sensitive communications and confidential business information.
Workforce Connect PTT Express is available on select Zebra hardware and gives workers instant push-to-talk group services over your existing Wi-Fi network, right out of the box. This complimentary software solution instantly brings up to 75 workers together in real time.
It enables group calling with group or private reply and supports up to 32 flexible talk groups and multiple operating systems.
Voice communications are also protected with enterprise-class security with support for open, WEP, and WPA-TKIP-PSK modes.
Getting Started with Workforce Connect
At TPI, we can help you evaluate Workforce Connect for your business with our voice assessment and operational pilot services. We can also deploy Workforce Connect and provide training to help you and your workers realize the benefits of unified mobile communications as quickly as possible.