Today’s networks are a modern marvel. They’re connecting more people and more devices than ever before. Laptops. Tablets. Smartphones. IoT devices. Voice. Video. Security. You name it – there’s an app for it. Each depending on the central network to keep things running smoothly. And each bringing with them their own unique issues that could cause problems within the network and all the devices connected to it.
With so many new and varied devices and apps connected to today’s networks, it’s not as simple as it once was to identify and isolate issues within the system as it once was. Traditional network monitoring often lacks the ability to provide an end-user and IoT perspective. It tends to capture data from the network infrastructure that has an inherent bias and blind spots. Troubleshooting has to be ever vigilant, as sophisticated as the end points, and provide the most complete view possible that combines your infrastructure perspective and users’ experience perspective.
When you partner with TPI, we’re able to remotely monitor your network and devices around the clock and can address issues when they arise instead of waiting for catastrophic failures. An indispensable tool that helps us monitor and troubleshoot today’s solutions is Aruba’s User Experience Insight.
A Little Insight Goes a Long Way
Designed to fit into any environment, User Experience Insight consists of hassle-free sensors and a simple-to-use cloud-based dashboard to assess networks and apps. Assessments and troubleshooting occur throughout the day to provide constant experience visibility. Consistent testing helps define the responsiveness of DHCP, DNS, AAA, internal servers and apps before, during, and after typical peak traffic periods. User Experience Insight works with any network, including non-Aruba and mixed-vendor infrastructure, and both installation and ongoing use are not disruptive to your network. Here’s how it works:
- The sensors are ready to use after boot-up and initial test selection
- All results and data are securely stored in the cloud and are viewable and downloadable via the dashboard
- A built-in connection to a cellular phone service provides for “zero touch” deployment and transmission of data in the event of local power outages or complete network failures
- The built-in troubleshooter isolates issues and provides insights for further analysis and fast resolution
- Machine learning identifies abnormal issues to focus you on the most critical situation at any given moment
We’re On It
At TPI, we pride ourselves on staying with our customers for the long haul. It’s our job to protect the health of your network and solutions, while helping guide you through the ever-changing technology industry. User Experience Insight helps us to identify potential problems, and our team of experts has the experience and knowledge to help resolve your most challenging issues and provide you with the best solution for your business. From Retail and Manufacturing, to Healthcare, Hospitality, Warehousing and more, our goal is to keep your team productive, keep your network healthy, and keep your whole business connected.