The increasing surge in e-commerce in 2020 was blown into a full-scale wave of online demands. Now, a year after the pandemic-triggered increase in omnichannel fulfillment, small and medium businesses must quickly optimize and adapt to challenging customer expectations such as:
- Tighter delivery timeframes
- Near 100% order accuracy
- Verifiable disinfection and worker safety
- Free and seamless returns
To overcome these challenges, at least 80% of warehouse leaders turn to modernization to enhance competitiveness, yet if done inadequately, modernization can lead to more disruptions instead of optimization. Small changes accommodate bigger plans. That’s why TPI advises growing businesses to begin optimization in six vital areas before engaging in large-scale changes.
- Digital hardware – Manual data processing can’t keep up with the demand for faster and accurate fulfillment. That’s why digitized data processing via enterprise-grade devices serves as an efficient first step towards large-scale optimization. Moreover, Android’s user-friendly platform can simplify deployment by delivering a familiar interface on an enterprise device for lower adoption rates.
- Communication channels – Your workforce is the greatest asset your operation has. Make the most out of their knowledge and expertise when you unify the workforce through seamless communication channels installed on your current handheld devices. Eliminate the need for clunky 2-way radios while maximizing remote connectivity with your current devices -no backend modifications or additional telecom expenses needed.
- Receiving docks – Establish accountable visibility from the moment your inventory arrives at the receiving dock with reliable digitization. This eliminates the need for tedious manual data entry while making sure your tagged inventory is directly accounted for on your WMS.
- Order verification – Before your inventory reaches the client, it should be verified at the loading dock to prevent costly errors from leaving the warehouse. Technologies like automated data capture and RFID visibility allows workers to load and ship cargo accurately by verifying orders as they prepare for shipping.
- Inventory management – Because proper inventory management is the cornerstone of an efficient business, it requires maximized visibility to prevent surprise out-of-stocks and product shrinkage. Simplistic real-time locationing can help track inventory’s whereabouts and stock levels while reducing the need to keep recounting stock. This allows your workforce to focus on other more important tasks.
- Order picking – Inaccurate orders are one of the top reasons customers return purchases in the U.S. To safeguard order accuracy, hands-free and automated data capture empowers workers to assemble more orders faster with less errors, all while eliminating wasted time spent navigating through inefficient pick paths.
Warehouse optimization doesn’t have to be complicated. Contact TPI today to discover how you can take these simple and seamless initiatives into your growing operations for less disruptions and more transformation to stay ahead of the e-com surge.